Shipping policy

Shipping Policy

Where We Deliver
Khaaspur currently delivers Pakistan-wide. International shipping is not available just yet.

Order Processing
Orders are typically processed and dispatched within 1–2 working days after confirmation.

Orders placed on weekends or public holidays will begin processing on the next working day. During launches, sales or unusually busy periods, processing may take a little longer.

Delivery Time
Once dispatched, orders typically arrive within 2–7 working days, depending on your location and courier conditions.

Delivery times are estimates and may occasionally be affected by circumstances outside Khaaspur’s control.

Shipping Charges
Shipping charges are calculated at checkout based on your order and delivery location.

Cash on Delivery
Cash on Delivery (COD) is available.

Other available payment methods will appear at checkout.

Please Check Your Details
Make sure your name, phone number and complete delivery address are correct before placing your order.

If you notice a mistake, contact us as soon as possible. Once your parcel has been dispatched, we may not be able to change its delivery details.

Failed Delivery Attempts
Please make sure someone is available to receive your parcel and that the phone number provided with your order is reachable.

If an order is returned to Khaaspur because of an incorrect or incomplete address, an unreachable recipient, or unsuccessful delivery attempts, additional shipping charges may apply if you request redelivery.

Damaged Parcels
If your order arrives significantly damaged, contact us within 24 hours of delivery with your order number, clear photos of the parcel and product, and your unboxing video.

Minor cosmetic dents or marks on the reusable tin that do not affect the product, seal or usability are not considered significant damage.

For more information, please see our Returns & Replacements Policy.